Frequently Asked Questions

Everything you need to know about shopping with LAB1925

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please visit our Returns Portal to start a request and receive a prepaid shipping label.

Which payment methods do you accept?

LAB1925 accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

How can I track the status of my shipment?

Once your order is processed, you can track its progress through the 'Order History' section of your account or by clicking the link in your shipping confirmation email.

Are the products at LAB1925 covered by a warranty?

Most of our products come with a 12-month manufacturer warranty against defects. If you experience an issue with your purchase, please contact our support team with your order number.